{"id":17611,"date":"2021-06-24T20:00:00","date_gmt":"2021-06-24T12:00:00","guid":{"rendered":"https:\/\/www.comparehero.my\/blog\/uncategorized\/3-ways-to-apply-for-maybank-covid-19-post-moratorium-assistance.html"},"modified":"2026-03-26T16:00:37","modified_gmt":"2026-03-26T08:00:37","slug":"3-ways-to-apply-for-maybank-covid-19-post-moratorium-assistance","status":"publish","type":"post","link":"https:\/\/www.comparehero.my\/blog\/bank-news\/3-ways-to-apply-for-maybank-covid-19-post-moratorium-assistance.html","title":{"rendered":"3 Easy Ways For Maybank Customers To Apply For COVID-19 Post-Moratorium Assistance"},"content":{"rendered":"\n<p><strong>If you are struggling to make your loan repayments, Malayan Banking Bhd (Maybank) is now providing three options to apply for post-moratorium assistance packages before the existing six-month COVID-19 moratorium ends. Read this article to find out how.<\/strong><\/p> \n<!--more--><hr> \n<p>At time of writing, we are only a month away before the <a href=\"https:\/\/www.comparehero.my\/money-tips\/articles\/covid-19-moratorium-guide-to-financial-relief-measures-in-malaysia-loan-for-home-car-hire-purchase-personal-ptptn-credit-cards\" target=\"_blank\" rel=\"noopener noreferrer\">6-month COVID-19 loan moratorium<\/a> ends on 30th September 2020. With the country still recovering from the economical effects of the pandemic, the government and Bank Negara has officially introduced a 3-month loan moratorium extension for a select group of borrowers.<\/p> \n<p>In line with this, Maybank is now offering three easy channels for their customers to apply for their post-moratorium Repayment Assistance Package. Aimed at helping ease financial burdens, the bank will continue to progressively reach out to more customers but wishes to encourage those who need this assistance to contact them as soon as possible.<\/p> \n<p><strong>Read also:<\/strong> <a href=\"https:\/\/www.comparehero.my\/money-tips\/articles\/covid-19-3-months-loan-moratorium-extension-bank-negara-malaysia?preview=true\" target=\"_blank\" rel=\"noopener noreferrer\">29 July 2020 Update: 3 Months Loan Moratorium Extension (Latest COVID-19 Loan Moratorium Info &amp; Guide @ Bank Negara Malaysia)<\/a><\/p> \n<h2>What is the Maybank Repayment Assistance Package?<\/h2> \n<p>The Maybank Repayment Assistance Package is pretty much in its name &#8211; an assistance package for Maybank customers who are struggling to pay off their loans.<\/p> \n<p>The package will be tailored to best suit the needs of borrowers and address their challenges, <strong>be it loss of employment, reduction in salary, or a disruption in their business operations<\/strong>.<\/p> \n<p>This could include:<\/p> \n<ul> \n <li>an extension of the moratorium (for those who lost their employment in 2020),<\/li> \n <li>a rescheduling of their loan to extend the tenure, or<\/li> \n <li>a restructuring of their loan to one that is more in-line with their payment capabilities.<\/li> \n<\/ul> \n<h2>How to apply for Maybank COVID-19 loan moratorium assistance<\/h2> \n<p>To make it easy, here are the three channels available for Maybank customers to choose from:<\/p> \n<p>a. <strong>Apply onlin<\/strong>e via <a href=\"https:\/\/www.maybank2u.com.my\/\" target=\"_blank\" rel=\"noopener noreferrer\">Maybank2u<\/a> (for individual customers, excluding Hire Purchase).<\/p> \n<p>b. <strong>Apply via email<\/strong> to weassist@maybank.com (for individual customers) or SMErelief@maybank.com (for SME customers), providing name, contact number, type of loan (e.g Mortgage, Hire Purchase, Term Loan Financing); Vehicle number (for Hire Purchase) and Reason for application.<\/p> \n<p>c. <strong>Visit or call<\/strong> any of the Maybank branches, SME Centres, or Auto Finance Centres (whichever is relevant) nationwide.<\/p> \n<p>Be sure to remember that the <strong>deadline for applications ends on 30th September 2020<\/strong>. However, start applying as early as possible so that the repayment arrangements can be approved and implemented before the moratorium ends.<\/p> \n<p>For more information, go to <a href=\"http:\/\/www.maybank2u.com.my\/covid19\" target=\"_blank\" rel=\"noopener noreferrer\">www.maybank2u.com.my\/covid19<\/a> or call the Maybank Customer Care Hotline: 1-300 88 6688 (and press *1 for \u201cRepayment Assistance\u201d).<br> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are struggling to make your loan repayments, Malayan Banking Bhd (Maybank) is now providing three options to apply for post-moratorium assistance packages before the existing six-month COVID-19 moratorium ends. Read this article to find out how.<\/p>\n","protected":false},"author":268230141,"featured_media":1817,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[417],"tags":[],"class_list":["post-17611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bank-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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Read more to find out how you can apply for this extended moratorium.\u2026","rel":"","context":"In &quot;Government Policy&quot;","block_context":{"text":"Government Policy","link":"https:\/\/www.comparehero.my\/blog\/government-policy"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Covid-19-Article-Image-1.jpg?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Covid-19-Article-Image-1.jpg?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Covid-19-Article-Image-1.jpg?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Covid-19-Article-Image-1.jpg?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Covid-19-Article-Image-1.jpg?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18022,"url":"https:\/\/www.comparehero.my\/blog\/loans\/covid-19-moratorium-guide-to-financial-relief-measures-in-malaysia-loan-for-home-car-hire-purchase-personal-ptptn-credit-cards.html","url_meta":{"origin":17611,"position":1},"title":"COVID-19 Moratorium: Guide To Financial Relief Measures In Malaysia | Home Mortgage, Hire-Purchase, Personal Loan, PTPTN &#038; Credit Cards","author":"CompareHero","date":"20 May 2020","format":false,"excerpt":"By now, you\u2019ve probably already heard of the moratorium on loan repayments announced by the government. From 1st April 2020 onwards, all banks will be offering postponement on loan and financing repayments over the coming 6 months. In other words, you won\u2019t need to make your monthly loan repayments anymore\u2026","rel":"","context":"In &quot;Loans&quot;","block_context":{"text":"Loans","link":"https:\/\/www.comparehero.my\/blog\/loans"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/COVID-19-Moratorium-Guide-To-Financial-Relief-Measures-In-Malaysia.jpg?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/COVID-19-Moratorium-Guide-To-Financial-Relief-Measures-In-Malaysia.jpg?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/COVID-19-Moratorium-Guide-To-Financial-Relief-Measures-In-Malaysia.jpg?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/COVID-19-Moratorium-Guide-To-Financial-Relief-Measures-In-Malaysia.jpg?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/COVID-19-Moratorium-Guide-To-Financial-Relief-Measures-In-Malaysia.jpg?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":17892,"url":"https:\/\/www.comparehero.my\/blog\/government-policy\/bnm-receives-500000-applications-for-post-moratorium-assistance.html","url_meta":{"origin":17611,"position":2},"title":"Bank Negara Malaysia Receives 500,000 Applications For Repayment Assistance Amid Moratorium Conclusion","author":"CompareHero","date":"8 October 2020","format":false,"excerpt":"About 500,000 applications for repayment assistance have been received by Bank Negara Malaysia (BNM) as Malaysians transition into targeted repayment assistance following the end of the six-month loan moratorium period on October 1, according to BNM. To aid vulnerable Malaysians who are struggling with their loans, banks have introduced a\u2026","rel":"","context":"In &quot;Government Policy&quot;","block_context":{"text":"Government Policy","link":"https:\/\/www.comparehero.my\/blog\/government-policy"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/bnm-receives-500000-applications-for-post-moratoriumassistance.jpg?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/bnm-receives-500000-applications-for-post-moratoriumassistance.jpg?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/bnm-receives-500000-applications-for-post-moratoriumassistance.jpg?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/bnm-receives-500000-applications-for-post-moratoriumassistance.jpg?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/bnm-receives-500000-applications-for-post-moratoriumassistance.jpg?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18350,"url":"https:\/\/www.comparehero.my\/blog\/bank-news\/maybank-support-customers-repayment-assistance.html","url_meta":{"origin":17611,"position":3},"title":"Maybank continues to offer support to customers via its Repayment Assistance programme","author":"CompareHero","date":"2 June 2022","format":false,"excerpt":"In a statement yesterday (March 9), Malayan Banking Bhd (Maybank) stated that the bank will continue offering financial support to customers who are still recovering from the effects of the pandemic under its Maybank Repayment Assistance programme for individuals, small medium enterprises (SME), and non-retail customers. In line with its\u2026","rel":"","context":"In &quot;Bank News&quot;","block_context":{"text":"Bank News","link":"https:\/\/www.comparehero.my\/blog\/bank-news"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/maybank-press-releases-01.png?fit=1201%2C629&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/maybank-press-releases-01.png?fit=1201%2C629&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/maybank-press-releases-01.png?fit=1201%2C629&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/maybank-press-releases-01.png?fit=1201%2C629&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/maybank-press-releases-01.png?fit=1201%2C629&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":17764,"url":"https:\/\/www.comparehero.my\/blog\/government-policy\/moratorium-bank-negara-loan-payment.html","url_meta":{"origin":17611,"position":4},"title":"6 Things To Know About The Moratorium Before You Sign Up For It","author":"CompareHero","date":"9 July 2021","format":false,"excerpt":"The latest moratorium that recently started on July 7th 2021 is the second one the government has announced since the pandemic began. There are some differences between this moratorium and the previous one.\u00a0 For one, this moratorium will be available to the B40 and M40 groups, and to small to\u2026","rel":"","context":"In &quot;Government Policy&quot;","block_context":{"text":"Government Policy","link":"https:\/\/www.comparehero.my\/blog\/government-policy"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/moratorium-bank-negara-loan-payment-featured-image.jpg?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/moratorium-bank-negara-loan-payment-featured-image.jpg?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/moratorium-bank-negara-loan-payment-featured-image.jpg?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/moratorium-bank-negara-loan-payment-featured-image.jpg?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/moratorium-bank-negara-loan-payment-featured-image.jpg?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18356,"url":"https:\/\/www.comparehero.my\/blog\/bank-news\/maybank-service-charge-card-loan-repayments.html","url_meta":{"origin":17611,"position":5},"title":"Maybank: Service Charge for Card &#038; Loan Repayments begin 1 October 2019","author":"CompareHero","date":"15 January 2020","format":false,"excerpt":"Maybank has issued a notice stating that there will be service charges for credit card and loan or financing repayments that are done over-the-counter (OTC) starting 1st October 2019. There will be a fee of RM2 or RM0.50 for each transaction. For credit card and loan or financing repayments done\u2026","rel":"","context":"In &quot;Bank News&quot;","block_context":{"text":"Bank News","link":"https:\/\/www.comparehero.my\/blog\/bank-news"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Maybank-service-charge.jpg?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Maybank-service-charge.jpg?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Maybank-service-charge.jpg?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Maybank-service-charge.jpg?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/Maybank-service-charge.jpg?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/3-ways-to-apply-for-maybank-covid-19-post-moratorium-assistance.jpg?fit=1200%2C628&ssl=1","_links":{"self":[{"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/posts\/17611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/users\/268230141"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/comments?post=17611"}],"version-history":[{"count":1,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/posts\/17611\/revisions"}],"predecessor-version":[{"id":57200,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/posts\/17611\/revisions\/57200"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/media\/1817"}],"wp:attachment":[{"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/media?parent=17611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/categories?post=17611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comparehero.my\/blog\/wp-json\/wp\/v2\/tags?post=17611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}