{"id":18362,"date":"2021-10-07T20:00:00","date_gmt":"2021-10-07T12:00:00","guid":{"rendered":"https:\/\/www.comparehero.my\/blog\/uncategorized\/eva-chatbot-cimb-financial-assistance.html"},"modified":"2026-03-27T19:41:24","modified_gmt":"2026-03-27T11:41:24","slug":"eva-chatbot-cimb-financial-assistance","status":"publish","type":"post","link":"https:\/\/www.comparehero.my\/blog\/sme\/eva-chatbot-cimb-financial-assistance.html","title":{"rendered":"Meet EVA, CIMB’s Chatbot That Can Help You Find The Right Assistance For Your SME"},"content":{"rendered":"

If you are a small and medium enterprise (SMEs) that is struggling to stay afloat, CIMB has introduced a new platform<\/strong> to guide you to the right financing facility to help your business during this pandemic<\/strong>.<\/p>\n

<\/p>\n

CIMB is the First Commercial Bank in Malaysia that integrates a chatbot called EVA to support SME owners in COVID-19 relief schemes and other financing products available in Malaysia<\/p>\n

EVA has been refined to ensure that you are guided towards the right financing facility which is catered for you and your business needs. You can ask EVA all the relevant questions regarding\u00a0\u00a0the financial assistance you need, and the answers you get will be narrowed down\u00a0specifically, for you.<\/p>\n

Why SMEs should make use of the EVA Chatbot<\/h2>\n

1. You won\u2019t have to wait long for help<\/h3>\n

Tired of waiting forever for your questions to be answered? With EVA, you won\u2019t have to worry about that anymore. Through EVA, you will have a better experience in getting answers about financing facilities and be guided on the next course of action without having to wait on the line or search through the website. Ask EVA any questions you may have regarding the help you need for your business, and you\u2019ll get an immediate response<\/strong>.<\/p>\n

If you are interested or have further queries, you can leave your contact and a relationship manager will be in touch with you within 2 working days<\/strong>.<\/p>\n

2. EVA knows exactly kind of help you need<\/h3>\n

Good news, you can check your financing eligibility through EVA<\/strong>. The \u201cEligibility Check\u201d feature is able to efficiently digitalise the long process of SMEs talking to a sales representative to understand which financial relief or financing is suitable for your current business situation.<\/p>\n

EVA is here to help you stay safe and make an informed decision without having to visit a branch during these precarious times. Should you be interested, you can also apply for the financing of your choice directly online.<\/p>\n

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3. You can access EVA at all times<\/h3>\n

EVA is available to answer your questions 24\/7<\/strong>, so you won\u2019t have to worry about reaching out after business hours. This will provide first-hand support for SMEs and acts as an online directory, easing any queries projected to be handled instantly. You can also skip the hassle of having to go to the bank in person.<\/p>\n

4. Where can you find EVA?<\/h3>\n

Here\u2019s a short guide on where exactly to locate EVA and how to use it:<\/p>\n

\"eva-chatbot-cimb-financial-assistance-02-768x326\"<\/p>\n

On the CIMB Business website<\/a>, you\u2019ll find EVA at the bottom right corner. Click on the icon, and you\u2019ll see all the options for financing and financial assistance that are available. You can ask EVA any questions you like regarding the options you see.<\/p>\n

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What kind of assistance can EVA point me to?<\/h2>\n

Now that you know how EVA works, we\u2019ll tell you a bit about the kind of help EVA can\u00a0direct you to. Under CIMB\u2019s Financial Assistance Relief Programme for SMEs<\/a>, there\u00a0are several types of aid SME owners can apply for:<\/p>\n

Payment Assistance Programme<\/h3>\n