{"id":18628,"date":"2021-06-23T20:00:00","date_gmt":"2021-06-23T12:00:00","guid":{"rendered":"https:\/\/www.comparehero.my\/blog\/uncategorized\/touch-n-go-rfid-all-you-need-to-know.html"},"modified":"2026-03-26T16:00:38","modified_gmt":"2026-03-26T08:00:38","slug":"touch-n-go-rfid-all-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.comparehero.my\/blog\/e-wallets\/touch-n-go-rfid-all-you-need-to-know.html","title":{"rendered":"Touch ‘n Go RFID – All you need to know"},"content":{"rendered":"\n

We got invited to the RFID media day at Touch \u2018n Go\u2019s Customer Experience Centre to find out what\u2019s happening with the RFID project along with new updates. This is what you\u2019ll need to know about the Touch \u2018n Go RFID system, along with some questions asked from the floor.<\/p> \n

\n <\/p> \n

The entire RFID system is very interesting \u2013 it\u2019s the promise of a more efficient toll system on our Malaysian highways. It\u2019s something that could reduce traffic jams, reduce time spent reloading our Touch \u2018n Go cards, and require less maintenance. The media day covered the basic aspects of RFID, including a new update of a windscreen sticker that is applied on the inside<\/em> of the car.<\/p> \n

We\u2019ve put together a few questions that are most relatable to help you understand all you need to know about the RFID system.<\/p> \n

Related: Where can I buy Touch ‘n Go Card in Malaysia?<\/a> <\/strong><\/p> \n

What is the Touch \u2018n Go RFID?<\/h2> \n

\"\"<\/a><\/p> \n

RFID stands for Radio-Frequency IDentification. It\u2019s something Touch \u2018n Go is trying to introduce as a newer toll payment system with the use of a sticker instead of a Touch \u2018n Go card and a SmartTAG. The sticker caries a metal RFID tag (embedded with a radio frequency chip) that is scanned by a toll booth\u2019s overhead scanner.<\/p> \n

Keep in mind that each of the RFID sticker is placed only once on one vehicle and is unique to that vehicle, meaning you cannot swap it out to another car, though you can have several different RFID stickers tied to one Touch \u2018n Go eWallet account on their mobile app.<\/p> \n

How do I use the Touch \u2018n Go RFID?<\/h2> \n

The Touch \u2018n Go RFID is currently in it\u2019s pilot testing phase and was open to Klang Valley highway users who drive private cars. Only Class 1 vehicles can be used as part of the testing: motorcars, vans, jeeps, and pickups. However, the pilot testing registration is already closed \u2013 those who has registered will receive notifications on their participation.<\/p> \n

You will need to download the Touch \u2018n Go eWallet app on toyour smartphone to be able to use the RFID system. You can download the app from Google Play for Android<\/a> and from the App Store for iOS<\/a>.<\/p> \n

How do I install the RFID sticker?<\/h2> \n

\"\"<\/a> Windscreen sticker (top) and headlamp sticker (below)<\/p> \n

The sticker can only be installed at Touch \u2018n Go RFID fitment centres around Klang Valley. The sticker will come in two forms: a thin strip on a car\u2019s headlamp and a larger sticker for the car\u2019s windscreen applied from the inside.<\/p> \n

The first launch of the pilot testing phase only had the thin strip applied on a car\u2019s headlamp, however many were quite unhappy about it as it interfered with some LED lights and can be peeled off by less-friendly people. To mitigate that issue, there is now a larger sticker to be applied on the inside of the car\u2019s windscreen \u2013 so long as the car has a JPJ-approved tint (not too dark). If your tint is too dark however, the sticker will have to be applied on the headlamp instead.<\/p> \n

There are currently only five fitment centres, but Touch n\u2019 Go aims to increase the number of centres as we approach the year end. They are considering options such as home installation services and a DIY approach too.<\/p> \n

How durable is the RFID sticker?<\/h2> \n

Touch \u2018n Go claims that the sticker is very durable and is made to last for an average of five years, and it can survive a variety of weather conditions. During the Q&A session, Touch \u2018n Go further added that the sticker can withstand temperatures from as low as -20\u00b0C to as high as 55\u00b0c.<\/p> \n

\"Touch<\/a> RFID sticker on a car headlamp.<\/p> \n

When asked about the safety of the sticker being on the headlamp of a car, Touch \u2018n Go commented that while it cannot prevent such things from happening, the sticker will be damaged upon removal, thereby protecting your eWallet money. The safer alternative would be the larger windscreen sticker that is applied on the inside of the car.<\/p> \n

What if I don\u2019t have enough eWallet balance when I drive through the toll booth?<\/h2> \n

If you don\u2019t have enough balance in your eWallet, the toll gate will not open and the sign will show \u201cBaki Kurang\u201d. If you encounter t his issue, you\u2019ll need to pay using a Touch \u2018n Go card if there\u2019s reader on the toll booth. Touch \u2018n Go will be placing some priority in improving the reloading and low-balance aspect of the RFID system.<\/p> \n

\"\"<\/a><\/p> \n

I\u2019ve been hearing some complaints and criticisms regarding the RFID project, mostly around its implementation of using the passive RFID stickers on the car and the whole question of how reliable it will be. Personally, I feel that the RFID system will benefit everyone in the long run as it would ideally smoothen out traffic. It is also great that Touch n\u2019 Go is listening to feedback with the new windscreen sticker – something a lot of people prefer over the headlamp sticker.<\/p> \n

The whole RFID project is still in its pilot testing phase, and it is in this period that there will be bugs and issues to be discovered. If you\u2019re a pilot tester, it\u2019s wise to provide feedback to Touch \u2018n Go with whatever issues you may have, from sticker placement to RFID reliability.<\/p> \n

Let us know what you think about the RFID system in the comments, we\u2019d like to know what you think!<\/p> \n

You might also want to check out: Roundup of the 12 Best Credit Cards in Malaysia<\/a><\/strong>
<\/p>\n","protected":false},"excerpt":{"rendered":"

We got invited to the RFID media day at Touch \u2018n Go\u2019s Customer Experience Centre to find out what\u2019s happening with the RFID project along with new updates. This is what you\u2019ll need to know about the Touch \u2018n Go RFID system, along with some questions asked from the floor.<\/p>\n","protected":false},"author":268230141,"featured_media":1821,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_wpcom_ai_launchpad_first_post":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[439],"tags":[],"class_list":["post-18628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-wallets"],"yoast_head":"\nTouch 'n Go RFID - 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Over the last year, several toll plazas have opened up RFID\u2026","rel":"","context":"In "Transport"","block_context":{"text":"Transport","link":"https:\/\/www.comparehero.my\/blog\/transport"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/smarttag-rfidtag-differences-featured-image.png?fit=1201%2C629&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/smarttag-rfidtag-differences-featured-image.png?fit=1201%2C629&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/smarttag-rfidtag-differences-featured-image.png?fit=1201%2C629&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/smarttag-rfidtag-differences-featured-image.png?fit=1201%2C629&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/rpstagingdot.wpcomstaging.com\/wp-content\/uploads\/2026\/02\/smarttag-rfidtag-differences-featured-image.png?fit=1201%2C629&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":18729,"url":"https:\/\/www.comparehero.my\/blog\/transport\/use-touch-n-go-card.html","url_meta":{"origin":18628,"position":1},"title":"Where To Buy Touch \u2018n Go Card In Malaysia And Use Them","author":"CompareHero","date":"24 October 2023","format":false,"excerpt":"\u00a0 Are you aware of the many possibilities the Touch 'n Go (TNG) card offers? 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