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Compare Malaysia’s Best Travel Insurance

More on Travel Insurance

Travel insurance typically works on a claims and reimbursement basis. Once you have purchased a policy, you are covered by your premium against mishaps that take place during your travel period. 

In the event these mishaps take place, you can file for a claim to the insurance provider with the necessary supporting documents, and your covered losses will be reimbursed once the claim has been verified and approved.

Anyone who is travelling domestically and/or internationally, from as young as 30 days old up to 80 years of age depending on the policy and provider. 

Travel insurance can be purchased right up until the day before your flight, but the widely suggested option includes purchasing it immediately after you have finalised arrangements and booked your trip. 

Insurance providers recommend this since most travellers tend to forget to purchase. 

Purchasing early also benefits you with a bigger coverage window, and depending on the plan and provider, you may even qualify for bonus coverage at no additional cost. 

The cost of travel insurance varies and depends largely on the number of people insured, coverage amount, duration and destination. There are plenty of policies readily available in the market to suit different traveller needs as well as budget. 

Travel insurance policies typically provide coverage for a traveler’s main concerns that may arise before or during the trip such as trip cancellations, medical emergencies, flight delays and loss of personal belongings. 

It usually covers financial loss from certain aspects of the following three areas: the person insured, their personal belongings, and their travel experience. The areas of coverage depends on the amount of premium paid as well as the insurance provider. This means travelers can opt for additional coverage that are not usually included in a basic travel insurance policy such as hazardous sports and accidental death or dismemberment. 

‘Exclusions’ is a term used by insurance providers to indicate conditions that are not covered by the company. 

While it varies from insurer to another, some of the common exclusions listed in most policies include pre-existing conditions, suicide and self-injuries, injuries or sickness due to drugs and/or alcohol, high risk activities, damage to fragile items, devaluation of currency and more. 

These exclusions can usually be found in the Product Disclosure Statement of the purchased policy. 

The process for filing a travel insurance claim varies from providers. However, the standard procedure includes downloading and completing the claim form; gathering all the receipts of expenses to be reimbursed (where applicable); and sending all the documents back to the travel insurance company via their designated channel. 

Most travel insurance policies offer a 24/7 worldwide phone assistance. Should an emergency take place, call your provider immediately. If it is a medical emergency, seek medical attention as soon as possible. 


Pre-existing conditions mean a medical condition that has already appeared during a specific period before the travel insurance policy has been purchased. This could range from 90 days to one year, depending on the policy. 

The coverage for trip cancellation begins the day after a policy has been purchased. This means, the earlier the date of purchase, the better. Benefits such as medical emergencies are designed to begin the moment you start your trip. 

Most travel insurance policies do not offer coverage for certain natural disasters, as it is classified as ‘acts of God’. While the terms vary from providers and policies, there are coverage options for certain mishaps that happen due to natural disasters such as trip cancellation, trip delays, and medical emergencies. Read through the policy plan carefully to identify the areas of coverage.