10 Affordable Mental Health Service Providers In Malaysia

With the rising number of positive COVID-19 cases and other uncertainties going on right now, it’s understandable that many of us are not in the best state of mind. A survey conducted by Malaysian think tank The Centre revealed that many Malaysians had experienced negative mental well-being of differing levels of severity during the first Movement Control Order (MCO) in March last year.

Adjusting to the current situation – lack of social interaction – can be a challenge to many Malaysians, and may even trigger a sense of loneliness and isolation. But what can we do to take care of our mental well-being throughout this lockdown period? And how can we ensure that we don’t find ourselves in a rut of stress and anxiety?

While it is important to seek professional help, not many people can afford to pay for mental healthcare, especially during these tough times. In this article, we compiled a list of affordable mental health services available in the Klang Valley.

These mental health service providers offer their services for free or at a reasonable maximum rate of RM100 or below per session. These centres are able to provide their services at a low-cost rate because it is conducted by trainee psychologists and counsellors.

Note: The list below was compiled based on an updated list of affordable mental health services on Cukup Club’s Instagram post. We also included a few other recommendations for your reference.

1. Aloe Mind

 

 
 
 
 
 
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A post shared by Aloe Mind (@aloe.mind)

Aloe Mind provides online therapy sessions, which is especially great during this MCO.

You can first take a free mental health test on their website which can tell you if you’re having anxiety, depression, or both. The test is available in both English and Bahasa Malaysia.

If you do decide to use their services, here are the rates.

Price:

  • RM48 for mental health screening
  • RM120 for subsequent sessions

AloeMind is currently having a promo whereby if you sign up for your first session with them, you can get 20% off for life.

They also have online support groups which you can join.

Contact: 017-8038384. Alternatively, you can check out their website.

2. Malaysian Mental Health Association (MMHA)

 
 
 
 
 
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A post shared by Malaysian Mental Health Assoc. (@mmha_1968)

The Malaysian Mental Health Association (MMHA) is a non-profit voluntary organisation that was founded in 1967 by a group of mental health professionals and community leaders from University Hospital, now known as University of Malaya Medical Centre.

MMHA aims to promote mental health awareness, provide support and raise the standard of treatment, prevention and research in the field of mental health.

Besides paid therapy sessions, they also provide Free Emotional Support Sessions to the public. It is available every day from 10am to 5pm, except weekends, and each session lasts around 30 minutes. You can register here.

Price:

  • RM50 per session (with trainee counsellors)
  • RM120 for the first session, RM100 for subsequent ones (with registered counsellors)

Contact: 017-6133039

Click here to make an appointment.

3. Thrive Well (Previously known as SOLS Health)

 
 
 
 
 
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A post shared by Thrive Well (@wearethrivewell)

Thrive Well is a community-based mental health facility that links children, adults, families, and communities to accessible and affordable mental health services.

They charge a subsidised fee of RM50 for those from B40 income brackets. For those who aren’t in the B40 group, each session will cost RM150-250.

However, according to their FAQ, the fees or rates for assessment and psychotherapy sessions may also vary depending on a client’s income and status. Subsidised rates are offered for those who are eligible.

You can reach out to them personally to get an accurate rate for the session.

The online therapy sessions will only be conducted throughout the MCO period. In-person appointments will be available once the MCO is lifted.

Price: RM50 per session (for B40 income group)
Contact: 018-900-3247

Book an appointment here.

4. Mental Illness Awareness and Support Association (MIASA)

 
 
 
 
 
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A post shared by MIASA Malaysia (@miasa.malaysia)

Founded in 2017, the Mental Illness Awareness & Support Association (MIASA), or Persatuan Kesedaran Dan Sokongan Penyakit Mental is a mental health advocacy and peer support NGO based in Selangor. It was established to promote mental health awareness, destigmatise mental health issues and provide mental health support to the public.

Besides counselling services, they also provide other types of events like online support groups and forums. Follow MIASA Facebook and Instagram page to keep updated with the latest insights and activities they’re working on.

Price:

  • RM100 per hour (Non-members)
  • RM50 per hour (MIASA members)
  • Free for those in the B40 group

Interested to become a MIASA member? Find out more about it here.

Contact: 03-7932 1409 / 019-236 2423

Click here to register for an appointment.

5. HumanKind Community Counselling

 

 
 
 
 
 
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HumanKind is a registered social enterprise based in Kuala Lumpur. It was established to improve the social and emotional well-being of all communities, especially communities that are underserved and vulnerable.

One of their missions is to provide affordable mental health services. Clients will only have to bear a RM50 fee, which covers for the use of space, utilities, supervision and administration cost related to running the service.

If you’re not able to pay the fee, you can let them know in advance as it is not their policy to turn potential clients away based on their inability to pay.

In order to deliver their best service, all counselling sessions will be supervised by experienced and licensed mental health practitioners.

Price: RM50 per session

Make an appointment here.

6. MentCouch Psychology Centre

 
 
 
 
 
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A post shared by MentCouch Psychology Centre (@mentcouch)

Located in Kuala Lumpur, MentCouch Psychology Centre provides various psychological and well-being services for both adults and children. They believe that mental health and psychological service should not be limited to only people with problems; it must be open to everyone in the community.

As part of their January promotion, you can sign up for a 45-minute trial psychological consultation for only RM100.

Follow MentCouch Instagram and Facebook page for upcoming promotion updates.

Price: RM100 (trial session)
Contact: 03-2712 9372

Call 03-2712 9372 or email services@mentcouch.com to make an appointment.

7. People Psychological Solutions

mental-health-services-01

People Psychological Solutions is an evidence-based psychological service provider that provides comprehensive mental health assessments, counselling and therapy services, and corporate services for adults. All sessions are conducted in accordance to the best standard of mental health practice.

With as low as RM60 fee, you can have a counselling session with trainee clinical psychologists who are in their final year of master’s practicum. Every session will be closely monitored by a qualified psychology for quality and standard of care.

Price:

  • RM60 (with trainee psychologist)
  • RM250 (registered counsellor)

Contact: 017-899 2207 (WhatsApp)

Make an appointment via WhatsApp.

8. MY Confidential

 

 
 
 
 
 
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A post shared by MY Confidential (@myconfidential)

MY Confidential (Association of Private Counselors) was established as an NGO in February 2019. They provide private counselling services to the general public as well as service in-person counselling sessions with licensed practitioners at reasonable fees.

The team consists of registered and licensed counsellors in private practice, counselling interns, counselling students, and those who are trained in psychological first aid.

You will be charged RM50 for a single session with counsellor trainees. For registered counsellors, the fees may range between a minimum of RM150 to a maximum of RM250 per session.

Price:

  • RM50 (with counsellor trainee)
  • RM150-250 for registered counsellorsContact: 018-913 6688

To book a session, send an email at booking.myconfidential@gmail.com.

9. Soul Mechanics

 
 
 
 
 
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A post shared by Soul Mechanics (@your_soul_mechanics)

Soul Mechanics is made up of a group of licensed and registered counsellors.

They provide a range of services, such as therapy sessions and mental health assessments. From what we’ve checked, they don’t have a website but you they’re active on Instagram, so you can follow them there for updates.

Price:

  • RM50 (trainee counsellor)
  • RM160-250 (registered counsellor)

Contact: 012-7229211

10. The Red Clinic

 
 
 
 
 
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A post shared by The Red Clinic (@theredclinic)

The Red Clinic provides services relating to psychology, dietetics and sonography. Their physical clinic is located in Jaya One, Petaling Jaya, but you can call them for more info on online consultations.

Prices:

  • RM 40 for a general consultation.

Contact: 0108730175

You can also make an appointment through their website.

Bonus: Mental health service helplines

If you find yourself struggling with your mental health and need urgent help and emotional support, you can consider contacting these helplines:

1. Befrienders

 
 
 
 
 
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A post shared by BefriendersKL (@befrienderskl)

Befrienders are a group of selected volunteers, from a variety of organisations and mental health charities, who are trained to provide support to people who are in emotional distress.

If you’re feeling sad, angry, lonely, or feeling suicidal, give Befrienders a call at 03-7956 8145 anytime as they’re available 24 hours daily.

2. Women’s Aid Organisation (WAO)

 

 
 
 
 
 
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A post shared by Women’s Aid Organisation (@womensaidorg)

WAO recently reported that the number of physical and emotional domestic violence cases have significantly increased during the first MCO last year. The calls and messages to WAO grew 3.4 times in May compared to during the pre-MCO period.

If you need information on domestic violence and know someone who is experiencing abuse, you can call WAO Hotline at 03-7956 3488 or SMS/WhatsApp TINA at 018-988 8058. Both services are available 24 hours.

3. Talian Kasih

 

 
 
 
 
 
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A post shared by TALIAN KASIH 15999 🇲🇾 (@taliankasih15999)

Talian Kasih hotline was set up as part of the Women, Family and Community Development Ministry’s initiative to provide psychological support and counselling services for those affected by the pandemic.

You can reach out to the community support line via toll-free number at 15999 and WhatsApp at 019-2615999. The services operate 24 hours a day.

4. Talian Buddy Bear

 

 
 
 
 
 
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A post shared by Talian BuddyBear (@buddybear.humankind)

The Buddy Bear project was established as a direct response to the need to support children who experienced emotional distress due to the COVID-19 pandemic. It is the first helpline in the country that provides a safe space for children in Peninsular Malaysia to talk about their worries and concerns during the pandemic.

The Buddy Bear helpline operates from noon till midnight, seven days a week, and the volunteers are able to converse in Bahasa Malaysia, English, Mandarin, and Tamil.

Children can call at 1-800-18-2327.

6 ways to look after your mental health during the MCO

Besides asking for help, it is also important to know how to take care of your mental state. Practicing simple positive habits doesn’t cost you a fortune. Here are some practical tips that can help you this MCO:

infographic-how-to-look-after-your-mental-health

It’s never too late to seek help

Making the decision to seek help for your mental health is not always easy. There are many situations that might make you rethink getting professional support, but it’s never too late to take the first step. You may feel afraid or embarrassed, but it can also be the most positive move you can make.