11 Affordable Mental Health Service Providers In Malaysia

With the rising number of positive COVID-19 cases and other uncertainties going on right now, it’s understandable that many of us are not in the best state of mind. A survey conducted by Malaysian think tank The Centre revealed that many Malaysians had experienced negative mental well-being of differing levels of severity during the first Movement Control Order (MCO) in March last year.

Adjusting to the current situation – lack of social interaction – can be a challenge to many Malaysians, and may even trigger a sense of loneliness and isolation. But what can we do to take care of our mental well-being throughout this lockdown period? And how can we ensure that we don’t find ourselves in a rut of stress and anxiety?

While it is important to seek professional help, not many people can afford to pay for mental healthcare, especially during these tough times. In this article, we compiled a list of affordable mental health services available in the Klang Valley.

These mental health service providers offer their services for free or at a reasonable maximum rate of RM100 or below per session. These centres are able to provide their services at a low-cost rate because it is conducted by trainee psychologists and counsellors.

Note: The list below was compiled based on an updated list of affordable mental health services on Cukup Club’s Instagram post. We also included a few other recommendations for your reference.

1. Centre for Psychological and Counselling Services (CPCS)

The Centre for Psychological and Counselling Services (CPCS) was founded by the HELP University’s Department of Psychology with an aim to fulfill the community’s need for greater mental healthcare services.

Besides offering its services to HELP University students and staff, the CPCS team is also open to the public.

Since the last MCO, CPCS has been providing online counselling and psychotherapy to clients who need emotional support. Before registering, make sure that you:

  • Have a laptop or smartphone with a functional camera and microphone
    Have a physical space that is conducive for private online counselling and psychotherapy.
  • Have an Internet connection


However, if you prefer having a face-to-face appointment, you can make a registration on their website.

Price: RM30 per session (with trainee therapists)
Contact: 03-20961212 (CPCS Damansara Heights), 03-78493200 (CPCS Subang 2)

Click here to make an appointment.

2. Unit Pakar Kesejahteraan Psikologi dan Kaunselling (PKPK), UKM

The counselling unit of Universiti Kebangsaan Malaysia (UKM) provides assistance to those who need mental health support. Registered clients will have sessions with trained, qualified and registered counsellors.

The counselling services provided by PKPK cover mental health prevention and therapy for individuals, families and organisations (including children, adolescents, adults and the elderly).

Price:

  • Free (with trainee counsellors)
  • RM100 (with registered counsellors)


Contact:
WhatsApp (011-23803861 / 019-9102894)

Make an appointment via WhatsApp.

3. Malaysian Mental Health Association (MMHA)

 

 
 
 
 
 
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A post shared by Malaysian Mental Health Assoc. (@mmha_1968)

The Malaysian Mental Health Association (MMHA) is a non-profit voluntary organisation that was founded in 1967 by a group of mental health professionals and community leaders from University Hospital, now known as University of Malaya Medical Centre.

MMHA aims to promote mental health awareness, provide support and raise the standard of treatment, prevention and research in the field of mental health.

Besides paid therapy sessions, they also provide Free Emotional Support Sessions to the public. It is available every day from 10am to 5pm, except weekends, and each session lasts around 30 minutes. You can register here.

Price:

  • RM50 per session (with trainee counsellors)
  • RM100 per session (with registered counsellors)


Contact:
017-6133039

Click here to make an appointment.

4. SOLS Health

SOLS Health is a community-based mental health facility that links children, adults, families, and communities to accessible and affordable mental health services.

Based on Cukup Club’s Insta post, SOLS Health charges a subsidised fee of RM50 for those from B40 income brackets.

According to their FAQ, the fees or rates for assessment and psychotherapy sessions may vary depending on a client’s income and status. However, subsidised rates are offered for those who are eligible.

You can reach out to them personally to get an accurate rate for the session.

The online therapy sessions will only be conducted throughout the MCO period. In-person appointments will be available once the MCO is lifted.

Price: RM50 per session (for B40 income group)
Contact: 018-900-3247

Book an appointment here.

5. Mental Illness Awareness and Support Association (MIASA)

 

 
 
 
 
 
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A post shared by MIASA Malaysia (@miasa.malaysia)

Founded in 2017, the Mental Illness Awareness & Support Association (MIASA), or Persatuan Kesedaran Dan Sokongan Penyakit Mental is a mental health advocacy and peer support NGO based in Selangor. It was established to promote mental health awareness, destigmatise mental health issues and provide mental health support to the public.

Besides counselling services, they also provide other types of events like online support groups and forums. Follow MIASA Facebook and Instagram page to keep updated with the latest insights and activities they’re working on.

Price:

  • RM100 per hour (Non-members)
  • RM50 per hour (MIASA members)


Interested to become a MIASA member? Find out more about it here.

Contact: 03-7932 1409 / 019-236 2423

Click here to register for an appointment.

6. HumanKind Community Counselling


HumanKind is a registered social enterprise based in Kuala Lumpur. It was established to improve the social and emotional well-being of all communities, especially communities that are underserved and vulnerable.

One of their missions is to provide affordable mental health services. Clients will only have to bear a RM50 fee, which covers for the use of space, utilities, supervision and administration cost related to running the service.

If you’re not able to pay the fee, you can let them know in advance as it is not their policy to turn potential clients away based on their inability to pay.

In order to deliver their best service, all counselling sessions will be supervised by experienced and licensed mental health practitioners.

Price: RM50 per session

Make an appointment here.

7. MentCouch Psychology Centre

 

 
 
 
 
 
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A post shared by MentCouch Psychology Centre (@mentcouch)

Located in Kuala Lumpur, MentCouch Psychology Centre provides various psychological and well-being services for both adults and children. They believe that mental health and psychological service should not be limited to only people with problems; it must be open to everyone in the community.

As part of their January promotion, you can sign up for a 45-minute trial psychological consultation for only RM100.

Follow MentCouch Instagram and Facebook page for upcoming promotion updates.

Price: RM100 (trial session)
Contact: 03-2712 9372

Call 03-2712 9372 or email services@mentcouch.com to make an appointment.

8. People Psychological Solutions

People Psychological Solutions is an evidence-based psychological service provider that provides comprehensive mental health assessments, counselling and therapy services, and corporate services for adults. All sessions are conducted in accordance to the best standard of mental health practice.

With as low as RM60 fee, you can have a counselling session with trainee clinical psychologists who are in their final year of master’s practicum. Every session will be closely monitored by a qualified psychology for quality and standard of care.

Price: RM60 (with trainee psychologist)
Contact: 017-899 2207 (WhatsApp)

Make an appointment via WhatsApp.

9. The Mind Faculty (TMF)

Mental-health-providers-the-mind-faculty

(Image source: The Mind Faculty FB)

The Mind Faculty is a private mental health clinic in Solaris Mont Kiara that provides psychiatric, psychological, counselling and complementary services.

They offer affordable therapy service with a rate that costs RM80 per session. The sessions are conducted by an associate practitioner who is supervised by a senior practitioner from TMF.

Price: RM80
Contact: 03-6203 0359

Call to make an appointment.

10. Cara Cara Mental Fitness

 

 
 
 
 
 
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A post shared by Cara Cara Mental Fitness (@caracara.space)

Cara Cara is a team of registered and licensed counsellors who collaborated to provide affordable and accessible mental health therapy. They welcome individuals of all races, religions, sexual orientations, and gender identities. They work closely with their clients to learn, strategise, and facilitate psychological explorations for professional and personal growth.

A session with their licensed registered counsellors costs RM80.

Due to the MCO, only online sessions are available.

Price: RM80

Click here to register a session.

11. MY Confidential

MY Confidential (Association of Private Counselors) was established as an NGO in February 2019. They provide private counselling services to the general public as well as service in-person counselling sessions with licensed practitioners at reasonable fees.

The team consists of registered and licensed counsellors in private practice, counselling interns, counselling students, and those who are trained in psychological first aid.

You will be charged RM50 for a single session with counsellor trainees. For registered counsellors, the fees may range between a minimum of RM150 to a maximum of RM250 per session.

Price: RM50 (with counsellor trainee)
Contact: 018-913 6688

To book a session, send an email at booking.myconfidential@gmail.com.

Bonus: Mental health service helplines

If you find yourself struggling with your mental health and need urgent help and emotional support, you can consider contacting these helplines:

1. Befrienders

 

 
 
 
 
 
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A post shared by BefriendersKL (@befrienderskl)

Befrienders are a group of selected volunteers, from a variety of organisations and mental health charities, who are trained to provide support to people who are in emotional distress.

If you’re feeling sad, angry, lonely, or feeling suicidal, give Befrienders a call at 03-7956 8145 anytime as they’re available 24 hours daily.

2. Women’s Aid Organisation (WAO)

 

 
 
 
 
 
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A post shared by Women’s Aid Organisation (@womensaidorg)

Women’s Aid Organisation (WAO) provides free shelter, counselling, and crisis support to women and children who experienced abuse and help them rebuild their lives.

WAO recently reported that the number of physical and emotional domestic violence cases have significantly increased during the first MCO last year. The calls and messages to WAO grew 3.4 times in May compared to during the pre-MCO period.

If you need information on domestic violence and know someone who is experiencing abuse, you can call WAO Hotline at 03-7956 3488 or SMS/WhatsApp TINA at 018-988 8058. Both services are available 24 hours.

3. Talian Kasih


Talian Kasih hotline was set up as part of the Women, Family and Community Development Ministry’s initiative to provide psychological support and counselling services for those affected by the pandemic.

You can reach out to the community support line via toll-free number at 15999 and WhatsApp at 019-2615999. The services operate 24 hours a day.

4. Talian Buddy Bear

The Buddy Bear project was established as a direct response to the need to support children who experienced emotional distress due to the COVID-19 pandemic. It is the first helpline in the country that provides a safe space for children in Peninsular Malaysia to talk about their worries and concerns during the pandemic.

The Buddy Bear helpline operates from noon till midnight, seven days a week, and the volunteers are able to converse in Bahasa Malaysia, English, Mandarin, and Tamil.

Children can call at 1-800-18-2327.

6 ways to look after your mental health during the MCO

Besides asking for help, it is also important to know how to take care of your mental state. Practicing simple positive habits doesn’t cost you a fortune. Here are some practical tips that can help you this MCO:

infographic-how-to-look-after-your-mental-health

It’s never too late to seek help

Making the decision to seek help for your mental health is not always easy. There are many situations that might make you rethink getting professional support, but it’s never too late to take the first step. You may feel afraid or embarrassed, but it can also be the most positive move you can make.