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How Malaysians Can Check Their Credit Score For FREE Via CompareHero.my

CompareHero.my Team

CompareHero.my Team

Last updated 04 March, 2022

CTOS Malaysia is providing FREE MyCTOS Score credit reports for Malaysians vis the partnership with CompareHero.my. Here’s how you can check, read, and understand your latest CTOS credit score for FREE!

Let’s be honest - many of us don’t actually know much about credit scores, but it’s actually crucial in helping us with our finances. In fact, we do many little things without realising how we’re affecting one of the biggest factors to securing our livelihood.

This is even more important now, as many Malaysians and their rice bowls have been affected by the Covid-19 pandemic in one way or another.

In this article, we want to help you understand what credit scores are all about and how you can find out your credit score using CompareHero.my.

What Is Credit Score And Why Is It Important?

So, what’s a credit score? Very simply, it is a number between 300-850 which represents your creditworthiness and how likely you are to repay debt. These are the three most important digits of your life.

See, banks and lenders cannot be giving out loans to any Ali, Muthu, or Chong without first checking how financially healthy they are, and how likely they are to repay their debt. So, what do they do when they get a loan application? They check up on each person’s credit score. The higher the score, the higher the chance of getting financing requests approved.

Let’s say you want to buy a house for your growing family. Or your business took a big hit during the MCO, and now you need some financial help to pay salaries. Or, touch wood, someone in your household gets into a serious medical emergency and your insurance is unable to cover the full amount.

Those are a few of the many instances where you’ll likely need some help from banks or lenders, so you definitely don’t want to be turned down just because your three-digit score is unappealing.

Having a good credit score will also mean that you’ll have more options to choose from, as more banks and lenders will prefer dealing with you. It’ll also give you leverage to negotiate a lower interest rate on a credit card or a loan.

What Is A CTOS Score And Why Is It Important?

You’ve probably heard of CTOS in one way or another. If you haven’t, well, they’re one of the three main Credit Reporting Agencies governed under the CRA Act 2010. They’re also registered to the Registrar Office of Credit Reporting Agencies, so you know they’re the real deal.

When it comes to credit scores, CTOS calculates these numbers based on their own proprietary models. They would look something like this:


The three most important digits of your life

This begs the question - why would this be important to you? Well, CTOS is trusted and recognized by businesses all over the country. This includes top banking and financial institutions, insurance and telco companies, statutory bodies, and even SMEs.

Most times, these businesses would run credit score checks on potential borrowers before deciding to lend money. Some also do these very checks on job applicants, potential house tenants, and even future husbands/wives! In that sense, you can imagine just how important your CTOS score is for your livelihood.

Also read: What Is A CTOS & CCRIS Report And What’s Their Difference?

Here Is How To Check Your Credit Score For FREE With CompareHero.my!

To herald the partnership between CTOS and CompareHero.my, we are giving away 5,000 FREE credit score assessments every month on a first-come-first-serve basis to help Malaysians better understand their financial positions.

All you need to do is: 

  1. Click here to access the CompareHero.my credit score assessment.
  2. Fill in your name as per your MyKad, Email address, MyKad number, Phone Number and Monthly Income.
  3. Agree to the Terms and Conditions and click Next. 
  4. Upload images of the front and back of your MyKad. Take care to ensure that images are clear, are not blocked by glare or shadows and that all 4 corners of the MyKad are clearly visible. 
  5. Wait patiently as the system verifies your identity and retrieves your credit score.
  6. View your score. If your score if below good, consider researching and taking remedial action.

Related: 6 Ways to Improve Your Credit Score

Now, How To Read Your FREE CTOS Report?

If you’ve gotten your credit score, now it’s time to understand them. If you have a good score, congratulations - keep doing what you’re doing!


An example of how your results page would look like

If you have a bad score, you may be wondering what went wrong. To find out, you need to first understand that your score is calculated based on credit information from both CCRIS and CTOS’s database. There are five factors to this:

  • Payment History (45%) – whether you pay your loans on time or have missed payments in the past
  • Amount Owed (20%) – the number of credit facilities and the amount owed to the banks
  • Credit History Length (7%) – the amount of time you held a credit facility (credit card, or a loan)
  • Credit Mix (14%) – the types of loans and credit cards you hold – secured (home, car loans) vs unsecured credit (credit cards, personal loans)
  • New Credit (14%) – any approved new credit facilities in recent times

There’s a high chance that you could’ve missed your payments in the past, or that you owe a lot of money to banks. By comparing the five factors to your spending, borrowing, and repayment habits, you can likely learn where the issue lies.

Now, what if you ended up with NO score at all? That’s because you don’t have any credit to begin with (e.g. you haven’t done anything to borrow money, you don’t even have a credit card). Without any credit, it’s impossible for banks to read your score.

While this may seem like a good thing, well, it actually isn’t. If banks can’t read you, it will be really difficult to secure a loan if you ever need one. An easy way to circumvent this is by applying for your first credit card. (Remember to use it wisely so your credit score stays healthy!)

Remember that your credit score plays a huge role in your life. It would be good practice to check your score once or twice a year to always be in the know.

So… why not start now with the free credit score assessment? Hurry and seize it now before the 5,000 complimentary assessments run out. But even if it does, it's ok - just try again next month!


Get your free credit score assessment!

The CompareHero.my team is comprised of many talented individuals, sharing their knowledge, experiences and research to help others make better financial decisions.