Touch ‘n Go’s SmartTAG & RFID Tag: What's the difference?

CompareHero.my Team

CompareHero.my Team

Last updated 21 March, 2022

As the nation progresses with technology, Malaysian tolls have implemented a new system involving RFID to reduce congestion at toll plazas and to help speed up the government's aim for a multi-lane traffic free flow network in the future. Over the last year, several toll plazas have opened up RFID lanes for public service vehicles, such as police cars, ambulances, and fire trucks.

As of September 2022, civilians who are interested in testing the RFID system will get the chance to do so. However, SmartTAG  may still be used by those who prefer them.

But what exactly is the Touch ‘n Go RFID Tag?

Short for “radio-frequency identification”, RFID allows readers to scan its digital code via radio waves. The Touch 'n Go RFID Tag has an embedded radio frequency chip and is a sticker that can be affixed to either the windscreen or the headlamp of the vehicle. As the vehicle passes through a toll, an overhead scanner would automatically read the radio-frequency of the RFID sticker to charge the toll fare, which will be deducted from the user’s Touch ‘n Go eWallet balance. Studies have shown that the RFID Tag can reach a range of 27 metres with a 10-millisecond response time, allowing high speed toll collection.

In comparison, the SmartTAG is an on board device that is mounted to the windscreen with a bracket. It uses infrared signals to be detected at toll lanes and uses batteries for power. As opposed to being linked to the driver’s Touch 'n Go eWallet, a loaded Touch ‘n Go card must be inserted into the SmartTAG for it to work.

Is registration required for the Touch 'n Go RFID Tag?

Unlike SmartTAG where no registration or activation is required, the Touch 'n Go RFID Tag would not work unless you register for it. Should you find that the convenience that comes with the Touch 'n Go RFID Tag has piqued your interest, you may register and activate it via your Touch ‘n Go eWallet app.

However, while SmartTAG can be used in different vehicles, the RFID sticker can only be registered with and installed on one vehicle.

How is the Touch 'n Go RFID Tag more convenient for drivers?

Since the RFID sticker will be linked to the user’s Touch ‘n Go eWallet, users will be able to check their balance and top up their eWallet via online banking, debit card, or credit card. As this will all be accessible through a mobile app, you will no longer be required to top up your Touch 'n Go card balance in-store, saving you time and ensuring you a peace of mind.

When will Touch ‘n Go RFID be fully implemented in Malaysia?

The Touch 'n Go RFID pilot rollout for the members of the public has been confirmed to begin on 3 September 2022. However, it will only be open to Klang Valley highway drivers who drive privately registered cars under the Class 1 vehicle group e.g motorcars, vans, jeeps, and pickup trucks. Furthermore, the fee for Touch 'n Go RFID will be waived for all users in the pilot study and the installations of the RFID tag will be done at an authorised centre by an authorised person.

If you would like to register to be one of the first to begin using the Touch ‘n Go RFID stickers, you may leave your contact details on the Touch ‘n Go website. You will then be contacted with further information on the pilot study.

The insights from the pilot rollout will help improve the Touch ‘n Go RFID system before it is fully rolled out on every highway in Malaysia. 

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