How COVID-19 Is Accelerating Digital Transformation for SMEs Team Team

Last updated 25 February, 2021


While the on-going global COVID-19 pandemic has affected businesses across all sectors - with many predicted to go into insolvency due to their business nature - it has also paved the way for digital transformation as businesses are forced to modify their operations to cope with restricted movement and supply interruption.

Although the government has introduced a few stimulus packages to aid local SMEs, particularly those in the tourism, aviation, training and development, retail, and property industries, many are still struggling to adapt to these changes.

Among the initiatives provided by the government to drive Malaysia's economic recovery include the RM1.2 billion PENJANA package which seeks to help the digitalisation of local businesses. Additionally, under the Kita Prihatin Programme, the government has set aside RM600 million for the Special Prihatin Grant which is expected to benefit 200,000 micro entrepreneurs.

Thus whether they like it or not, SMEs are forced to ramp up their digitalisation efforts in order to survive.

Need to go digital but not sure how? Now your SME can set up an online webstore for FREE

In an effort to aid local SMEs build and scale-up their digital presence, CIMB Bank has teamed up with Shopmatic, a leading e-commerce provider in Southeast Asia, to aid SMEs in setting up an e-commerce site complete with a secure payment gateway, and provide guidance on the necessary technical know-how in starting and running an online business.

Other advantages of the CIMB-Shopmatic partnership for SMEs include getting access to fully integrated services for shipping, social and digital marketing, point of sale and last-mile fulfilment at as low as RM3/month hosting fee only. SMEs also stand the chance to get exposure to CIMB Bank’s expertise and regional networks, something that might come in handy for businesses that are just starting-up or aim to scale-up their businesses. To top this off, CIMB Business Current Account/-i customers also get to enjoy 30% off Shopmatic’s subscription package!

Need assistance with integrating and managing your digital business?

To further enhance, integrate, and manage your online business, CIMB Bank has also teamed up with HReasily to launch, a cloud-based all-in-one payroll and HR platform.

Save the hassle on hectic payroll processes every month by signing up now and enjoy other services like leave management, mobile application, smart check-in and claims.

If you sign up now, CIMB customers get to enjoy complimentary usage of up to three months upon a one year subscription.

But hold up, the benefits don’t end there ...

Due to overwhelming interest to sell products and services online, CIMB is providing several hands-on webinars for SMEs to learn how to set up an online webstore as well as an introduction to the BusinessHR platform.

Participants can get expert advice on how to build a dynamic e-commerce store via Shopmatic, learn how to enable the features of the platform, and update their business and offerings easily to generate more traffic and sales.

The latest Shopmatic x BusinessHR.Asia digital webinar schedule:


Webinar Date Time
Start Selling Online Quickly, Easily & Effectively with Shopmatic 22nd January 2021, Friday 10:00AM - 12:00PM
Start Selling Online Quickly, Easily & Effectively with Shopmatic 19th February 2021, Friday 10:00AM - 12:00PM
Start Selling Online Quickly, Easily & Effectively with Shopmatic 19th March 2021, Friday 10:00AM - 12:00PM

Click here to register!


Webinar Date Time
HR Process: Manual to Digital 17th March 2021, Wednesday 11:00AM - 12:00PM
Simplifying HR Processes 14th April 2021, Wednesday 11:00AM - 12:00PM
Make HR Process Simple 12th May 2021, Wednesday 11:00AM - 12:00PM
HR Process: Manual to Digital 16th June 2021, Wednesday 11:00AM - 12:00PM
Simplifying HR Processes 14th July 2021, Wednesday 11:00AM - 12:00PM
Make HR Process Simple 18th August 2021,  Wednesday 11:00AM - 12:00PM

Click here to register!

These free webinar sessions are available for all business owners and also CIMB Business Current Account/-i account holders for a limited time only.

The team is comprised of many talented individuals, sharing their knowledge, experiences and research to help others make better financial decisions.


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